DEBT COLLECTION SERVICES
In 2006 HFS Corporate Services Inc. established its debt collection department
in response to the requests of several of its clients and those of Hughes Fields
& Stoby.
The department comprises four team members dedicated solely to the provision of
debt collection services and asset recovery.
The company employs the best industry practices and the company’s collection
protocol includes:
1. Repeated agent calls.
2. Agent visits.
3. Agent interventions.
4. Final demand letters.
5. Legal proceedings.
6. Enforcement proceedings including levy proceedings, garnishee proceedings
against debtor’s income stream and the issuance of judgment summons.
7. Bankruptcy proceedings
HFS Corporate Services Inc. provides its clients with monthly reports of all
activities undertaken by the company in relation to recovery of outstanding
debts and the management of their portfolios.
The company is in the process of upgrading its collection capacity by the
acquisition of state of the art electronic software, which in addition to
improving the efficiency of the collection services already provided,
facilitates twenty four hour updated web access by the client to their
portfolios.
The features of the software include:
1. Automation and integration of all collection functions
2. Electronic storage of all and any documentation
3. Client web access
4. Automated work flow
5. Portfolio management
6. 100 % web enabled
7. Promised payments
8. Broken promise alerts
9. Letter generators
10. Agent call scripts